Terms & Conditions

    ‘The Vendor’ means Thompson Global Wire Solutions Ltd, whose registered office is situated at 306 Bank Studios 23 Park Royal Road, London, England, NW10 7JH. ‘The Goods’ shall mean any or all of the goods or materials or services which from time to time the vendor contracts to supply subject to these conditions.
    ‘The Purchaser’ means the person, firm or company who places an order with the Vendor or otherwise agrees to buy from the Vendor any of the goods.
    2.1 These conditions shall apply to contracts, whether written or oral, for the sale of Goods by the Vendor.
    2.2 Any conditions of purchase or other terms provided by the Purchaser shall be of no effect whatsoever nor shall any variation or alteration of these conditions be of any effect unless made in writing and signed on behalf of the Vendor by a director.
    2.3 No binding contract shall be created by the placing of an order by the Purchaser unless and until the Vendors written acknowledgement of order shall have been posted or delivered or in the event that no such acknowledgement is sent, the date of despatch of the Goods to the purchaser.
    Any quotation in whatever form given to the Purchaser is given subject to these conditions as an invitation to treat and does not constitute an offer to sell. Any quotation issued by the Vendor shall expire 24 hours after date of issue.
    4.1 Subject to anything to the contrary contained in any quotation issued by the Vendor, prices for the Goods are as referred to in the Vendor’s price list from time to time and, unless otherwise stated, are exclusive of value added tax and any other similar tax. The Vendor reserves the right to after any of its prices without notice and the relevant list price should be that ruling at the date of acceptance of the Purchasers off to buy.
    4.2 Prices quoted, unless otherwise expressly stated in writing by the Vendor, are exclusive of carriage, packing, handling and any insurance charges.
    4.3 The Purchaser shall have no right of set-off whether statutory or otherwise.
    4.4 All prices payable must be settled in the currency of the English realm or an agreed currency at time of quotation.
    5.1 Subject to sub-clause 5.2 and 5.3 the Purchaser shall pay the Vendor in full for the Goods within your agreed payment terms.
    5.2 In the event that the Purchaser fails to make payment by the due date or otherwise commits a breach of these conditions, the Vendor may in its absolute discretion and without prejudice to any other rights which it may have:
    (i) Suspend all future deliveries or supplies to the Purchaser under the contract in question or under any other contract(s) and/or terminate any such contract(s) without liability upon it part;
    (ii) Require payment in advance for any future deliveries;
    (iii) (In the case of non payment on or before the due date or on demand as mentioned in sub-clause 5.3 below) Charge interest on the amount due on a day to day basis at the rate of 7% per month compounded quarterly from the time of delivery until the date of actual payment whether before or after judgement.
    5.3 The Vendor shall also have all rights referred to in paragraph 5.2 hereof (without prejudice to any other rights which it may have) and may demand immediate payment of all sums whether or not due in the event that any distress or execution shall be levied upon any goods of the Purchaser or if the Purchaser offers to make any arrangement with its creditors or commits an act of bankruptcy or if a petition in bankruptcy be presented against the Purchaser or if any resolution or petition to wind up the Purchaser (other than for the purpose of amalgamation or reconstruction without insolvency) shall be presented or passed or if any petition for an administration order is presented or if a receiver or manager shall be appointed over the whole or any part of the Purchaser’s business.
    6.1 Delivery will be made by the Vendor at its works in the United Kingdom but for the convenience of the Purchaser it will, if requested, endeavour to arrange an agent for the Purchaser but at the purchasers expense for the carriage of the Goods to a destination specified by the Purchaser and (if so required and at the Purchaser’s expense) for their insurance.
    6.2 Whatever delivery takes place it will be the Purchasers responsibility to provide any necessary machinery and labour to off-load the goods and to ensure delivery can take place at the agreed time and place. The Purchaser shall be liable to indemnify the Vendor for any loss or expense incurred as a result of a breach of these obligations.
    6.3 Although given in good faith, delivery times for the supply of Goods specified by the Vendor in its quotation or otherwise are intended as estimates only and are not therefore to be treated as being of the essence of the contract or binding on the Vendor. The Vendor will not be liable to the Purchaser for any loss or damage occasioned by failure to deliver the Goods by the date or within the time stated and in no case shall delay be a ground for rejecting the same.
    6.4 The right to deliver any part or parts of the Goods when they become available is expressly reserved by the Vendor and these conditions shall apply to any such part or parts mutatis mutandis.
    6.5 It is the Purchasers responsibility to check that materials are correct and in good condition at the time of receipt. Claims for deficiencies of any nature will not be considered after delivery has been accepted and transport notes signed accordingly.
    6.6 Clean Air Zones. A Clean Air Zone (CAZ) is an area where special measures are taken to improve air quality. In 2010, the UK signed up to a number of limits on air pollution – including limits on harmful nitrogen dioxide (NO2) emissions. London has been operating a CAZ for over a decade. HGVs that do not meet the emission standards are charged £100/day. From 25 October 2021 the ULEZ will be extended to the North and South Circular roads. Traffic using those roads but not entering Central London will not be charged. On March 15th 2021 Bath will be introducing Clean Air Zones at a cost of £100 per vehicle per day for deliveries in the city, this will be shortly followed by Bristol. On 1st June 2021 Birmingham Council will also charge £50 per vehicle per day for deliveries within the City. At all times, Thompson Global Wire Solutions Ltd provide the best value for money that we can across our entire product range. We therefore regret that deliveries inside Chargeable CAZ’s will be charged to the customer as part of the delivery cost.
  7. RISK
    7.1 In the event that the Goods are to be delivered by the Vendor to a place nominated by the Purchaser, the risk therein shall pass to the Purchaser at the time they are dispatched with the carrier for delivery.
    7.2 In the event that the Goods are to be collected by or on behalf of the Purchaser from the Vendors works, the risk therein shall pass to the Purchaser when the Purchaser takes control of the Goods which will be taken to be the time at which the delivery advice note is signed as received in the absence of evidence to the contrary.
    The Vendor shall be under no obligation whatsoever to accept any cancellation of an order once accepted nor any return of the Goods once dispatched, However, if the Vendor at its complete discretion agrees to accept any such cancellation or return, it may levy such charges as it, in its absolute discretion and acting reasonably, sees fit.
  1. TITLE
    9.1 The provision of this clause shall apply until such time as the price of the Goods have been paid in full or until payment has been made of all other sums owing to the Vendor at the date of this contract on any account whatsoever arising whichever occurrence shall be the latter.
    9.2 The property of the Goods shall remain with the Vendor and the Purchaser shall hold the Goods as fiduciary agent and bailee for theVendor.
    9.3 The Purchaser shall store the Goods in such a manner that they can be identified as the property of the Vendor and shall ensure that the Goods are not incorporated in or mixed in or used as part of other Goods.
    9.4 Subject to sub-clauses 9.3, 9.5 and 9.6 the Purchaser shall be at liberty to sell or use the Goods in the ordinary course of it business and the Vendor grants the Purchaser a licence for this purpose.
    9.5 The Purchaser shall account to the Vendor for the proceeds of any sale of the Goods, whether sold on their own or in conjunction with other goods and until such account is made the Purchaser will hold the proceeds of sale upon trust for the Vendor. The Purchaser shall ensure any monies received for the Goods are not mixed with other monies or paid into any overdrawn bank account.
    9.6 The power of sale given to the Purchaser by sub-clause 9.4 above will automatically terminate if the Purchaser goes into receivership or if a petition is prepared for its winding up or passes a resolution for voluntary winding up or if a petition for an administration order is presented or (if applicable) bankruptcy. Further the Vendor may terminate the said power of sale at any time by written notice if the Purchaser is in default of payment of any sum due to the Vendor or the licence given by the Vendor.
    9.7 At any time after termination pursuant to 9.6 above, the Vendor may repossess the Goods and the Purchaser hereby grants to the Vendor an irrevocable licence to enter upon the premises of the Purchaser for the purpose of so doing.
    9.8 The Vendor shall be entitled to appropriate any payment made by the Purchaser in settlement of such invoices or accounts as the Vendor in its absolute discretion thinks fit notwithstanding any purported appropriate to the contrary by the Purchaser.
    9.9 Each of the foregoing sub-clauses shall, so far as the context permits, be read and construed independently of the other sub-clauses so that if one or more of them shall be held to be invalid this shall not affect the validity of the remaining sub-clauses.
    10.1 The Vendor warrants it has title of the Goods and right to sell the same.
    10.2 No representation or warranty is given as to the suitability or fitness of the Goods for any purpose and the Purchaser shall satisfy itself in this respect and shall be totally responsible therefore.
    11.1 Subject to clause 6.5 The Vendor shall be under no liability whatsoever for any defect in, failure of, or unsuitability for any purpose of the Goods or any part thereof whether the same be due to the act of omission, negligence or default of the Vendor or its servants or agents, and all conditions, warrants and other terms whether expressed or implied statutory or otherwise, inconsistent with the provisions of this condition are hereby expressly excluded provided that nothing herein contained shall be construed as excluding or restricting the liability of the Vendor for death or personal injury resulting from the negligence of the Vendor.
    11.2 Where the Purchaser deals as a consumer within the meaning of that expression as defined in Section 12 of the Unfair Contract Terms Act 1977 none of the statutory rights of the Purchaser are excluded by these terms, conditions and the statutory rights of the Purchaser in the case of a consumer shall remain in full force and effect and are in no way affected by any of the provisions of these terms and conditions.
    11.3 In no circumstances, shall the Vendor be liable for any loss or damage suffered by the Purchaser of the following nature however caused and whether foreseeable or contemplatable:-
    (i) Economic loss which shall include loss of profits, business revenue, goodwill and anticipated saving.
    (ii) Any claim made against the Purchaser by any third party.
    11.4 Each of the Foregoing sub-clauses shall, so far as the context permits, be read and construed independently of the other sub-clauses so that if one or more of them shall be held to be invalid this shall not affect the validity of the remaining sub-clauses.
    11.5 Thompson Global Wire Solutions Ltd will not be held liable for any costs relating to collection of drums within or outside of the collection time scale (please refer to point 6.6)
    12.1 The Vendor warrants only that the Goods themselves will not infringe any patent rights published (at the date of the contract) in the United Kingdom and the Vendor shall indemnify the Purchaser against damage and costs awarded for any such infringement providedthat:
    (a) This indemnity shall not apply to any infringement which is due to the Vendor having followed any instructions or plans given by the Purchaser or to the use such goods in a manner or for a purpose of in a foreign country not specified or disclosed to the Vendor.
    (b) This indemnity is conditional upon the Purchaser giving to the Vendor the earliest possible notice in writing of any claim being made or action threatened against the Purchaser and upon the Purchaser permitting the Vendor to conduct ant litigation that may ensue and all the negotiations for settlement of the claim.
    12.2 The Purchaser warrants that any instructions or plans furnished or given by it shall not be such as will cause the Vendor to infringe any letters, patent, copyright, registered design, right of confidence or trade mark in execution of the Purchaser’s order and agrees to indemnify the Vendor against all claims, costs or other expenses incurred by the Vendor in respect thereof.
    13.1 The Vendor shall have a general lien over all goods of the Purchaser in its possession for all monies due to the Vendor or liabilities incurred by the Vendor upon whatever account shall also be entitled to apply any monies of the Purchaser held by one contract to the discharge of monies due to it under any other contract. The Vendor shall be entitled to charge rent and other expenses incurred during all periods which a lien on goods is being asserted. Further, if the Vendor exercises its right of lien over any goods then if monies due are not paid within one month after it has first retained such goods or if the circumstances mentioned in clause 5.3 arise, the Vendor shall have the power, without giving notice, to sell the whole or part of such goods to cover the monies due and expenses of sale.
    13.2 For the avoidance of doubt it is hereby declared that nothing in this clause shall affect the rights given to the Vendor by sections 38-48 of the Sale of Goods Act 1979.
    14.1 Whilst the Vendor believes that all specifications, illustrations, performance data and other information contained in any drawings, catalogues and advertisements are as accurate as reasonable possible, they do not constitute a description of the Goods, shall not be taken to be representations made by the vendor and are not warranted to be accurate.
    14.2 The copyright in all matters referred to in paragraph 12.1 above shall at all times remain vested in the Vendor and the Purchaser shall not reproduce or use any of them without the Vendor’s prior written consent.
    14.3 Any sample seen by the Purchaser is simply an indication of what attributes the bulk should have, no warranty or representation is given or may be implied that the bulk will be identical to the sample in any attribute.
    The Vendor may carry out from time to time and without prior notice to the Purchaser alterations or improvements in construction or design, specification, materials or manner of manufacture of the Goods where this is required by law or to comply with new health and safety standards.
  8. DEFACING of the GOODS
    The Purchaser shall not deface, tamper with or remove in all or part any trade mark, logo or insignia which may be embossed upon or affixed to the Goods (nor affix any other trade mark, logo or insignia thereon) without prior consent of the Vendor and shall not otherwise deface and/or interfere with, alter or modify any of the Goods.
    The purchaser will comply with such instructions for use and installation in respect of the Goods as may be issued by the Vendor from time to time and will install the Goods using competent tradesman in accordance with generally accepted levels of good practice.
    Without prejudice to the generality of any of the foregoing conditions the Vendor shall not be liable for any loss or damage caused by the non-performance or delay in the performance of any of its obligations hereunder if the same is occasioned by any cause whatsoever which is beyond the Vendors control, including but not limited to Acts of God, war, civil disturbances, requisitioning, import or export regulations, strike, lock-out or trade dispute, difficulties in obtaining materials, breakdown of machinery, fire or accident. Should any such event occur either party may cancel or suspend this contract without incurring any liability for any loss or damage thereby occasioned.
    Any notice required to be served pursuant to these conditions shall be served as follows:-
    Notices to the Vendor: to its office, or such other address as it may from time to time notify to the Purchaser;
    Notices to the Purchaser: to such address as the Purchaser may notify to the Vendor or, in default of notification, to the address to which the Goods are or were to be delivered, or if the Purchaser is a company, at the Vendors option to the Purchaser’s registered office.
    This Agreement constitutes the entire Agreement between the parties and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral relating to its subject matter.
    This contract is governed by the laws of England and the Purchaser agrees to submit to the prejudice of the English law courts.
    The Supplier and Customer shall attempt in good faith to negotiate a settlement to any dispute between them arising out of or in connection with this agreement within 10 working days of either party notifying the other of the dispute such efforts shall involve the escalation of the dispute to the finance director of the Supplier.
    Nothing in this dispute resolution procedure shall prevent the parties from seeking from any court of the competent jurisdiction an interim order restraining the other party from doing any act or compelling the other party to do any act. If the dispute cannot be resolved by the parties any dispute over £20,000 shall be referred to mediation pursuant to the procedure set out in this clause unless the dispute is not suitable for resolution by mediation.
    The performance of the agreement shall not be suspended, cease or be delayed by the reference of a dispute to mediation and both parties shall comply fully with the requirements of this agreement at all times. The procedure for mediation and consequential provisions relating to mediation are as follows:
    (a) a neutral adviser or mediator (“the Mediator”) shall be chosen by the parties within 10 working days after a request by one party to the other. If within 10 working days the parties cannot agree the identity of the mediator then the Mediator shall be chosen by the ADR Group.”
    (b) Unless otherwise agreed, all negotiations connected with the dispute and any settlement agreement relating to it shall be conducted in confidence and without prejudice to the rights of the parties in any future proceedings.
    (c) If the parties reach agreement on the resolution of the dispute, the agreement shall be reduced to writing and shall be binding on the parties once it is signed by their duly authorised representatives.
    (d) Failing agreement, either of the parties may invite the Mediator to provide a non-binding but informative opinion in writing. Such an opinion shall be provided on a without prejudice basis and shall not be used in evidence in any proceedings relating to the agreement without the prior written cons ent of both parties.
    (e) If the parties fail to reach agreement in the structured negotiations within 60 working days of the Mediator being appointed, or such longer period as may be agreed by the parties, then any dispute or difference between them may be referred to the Courts.
    1: The Collection and processing of personal data.
    In some circumstances, Thompson Global Wire Solutions Ltd may request personal information from you, such as your name, e-mail address, company name, business address, website address, telephone or fax number. The personal data we collect will be used for the following purposes:
  • To process your order and manage your account
  • To answer your questions or provide you with information you have requested
  • To keep track of sales and enquiries
  • To keep you informed about the products and services that we offer
  • To Notify you about important changes or developments to our business
  • Monitoring of CCTV Footage when you visit our premises

  • 2: Our legal basis for processing for the personal data:
    Thompson Global Wire Solutions Ltd identifies the legal basis for processing personal data before any processing operations take place by clearly establishing, defining and documenting:
  • the specific purpose of processing the personal data and the legal basis to process the data under:
  • consent obtained from the data subject;
  • performance of a contract where the data subject is a party;
  • legal obligation that Thompson Global Wire Solutions Ltd is required to meet;
  • protect the vital interests of the data subject, including the protection of rights and freedoms;
  • official authority of Thompson Global Wire Solutions Ltd or to carry out the processing that is in the public interest;
  • necessary for the legitimate interests of the data controller or third party, unless the processing is overridden by the vital interests ,including rights and freedoms; national law.
  • Any special categories of personal data processed and the legal basis to process the data under:
  • explicit consent obtained from the data subject;
  • necessary for employment rights or obligations;
  • protect the vital interests of the data subject, including the protection of rights and freedoms;
  • necessary for the legitimate activities with appropriate safeguards;
  • personal data made public by the data subject;
  • legalclaims;
  • substantial public interest;

    3: Consent
    By consenting to this privacy notice you are giving us permission to process your personal data specifically for the purposes identified.
    Consent is required for Thompson Global Wire Solutions Ltd to process personal data, but it must be explicitly given. Where we are asking you for sensitive personal data we will always tell you why and how the information will be used.
    You may withdraw consent at any time by contact us at sales@thompsongws.com and inform us of your decision.

    4: Disclosure
    We may pass your personal data on to third-party service providers contracted to Thompson Global Wire Solutions Ltd in the course of dealing with you. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfill the service they provide on our behalf. When they no longer need your data to fulfill this service, they will dispose of the details in line with Thompson Global Wire Solutions Ltd procedures. If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained your consent, unless we are legally required to do otherwise.
    We may have to disclose your information by law or because a court or the police or other law enforcement agency has asked us for it.

    5: Retention period
    Thompson Global Wire Solutions Ltd will keep your personal data only for as long as is reasonably necessary for the purposes outlined in this policy, or for the duration required by law, whichever is the longer.

    6: Your rights as a data subject
    At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:
  • Right of access – you have the right to request a copy of the information that we hold about you.
  • Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
  • Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
  • Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
  • Right of portability – you have the right to have the data we hold about you transferred to another organisation.
  • Right to object – you have the right to object to certain types of processing such as direct marketing.
  • Right to object to automated processing, including profiling–you also have the right to be subject to the legal effects of automated processing or profiling.
  • Right to judicial review: in the event that Thompson Global Wire Solutions Ltd refuses your request under rights of access, we will provide you with a reason as to why. You have the right to complain as outlined in clause 3.6 below.
    All of the above requests will be forwarded on should there be a third party involved (as stated in 3.5 above) in the processing of your personal data.

    7: Complaints
    In the event that you wish to make a complaint about how your personal data is being processed by Thompson Global Wire Solutions Ltd or third parties, or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority and Thompson Global Wire Solutions Ltd data protection representatives: QA/Compliance Manager / GDPR Owner at sales@thompsongws.com

    Supervisory authority contact details:
    Information Commissioner’s Office
    Wycliffe House
    Water Lane
    Cheshire, UK
    00 +44 303 123 1113