Privacy

  1. THE GENERAL DATA PROTECTION REGULATIONS (GDPR) Regulation (EU) 2016/679)
    1: The Collection and processing of personal data.
    In some circumstances, Thompson Global Wire Solutions Ltd may request personal information from you, such as your name, e-mail address, company name, business address, website address, telephone or fax number. The personal data we collect will be used for the following purposes:
  • To process your order and manage your account
  • To answer your questions or provide you with information you have requested
  • To keep track of sales and enquiries
  • To keep you informed about the products and services that we offer
  • To Notify you about important changes or developments to our business
  • Monitoring of CCTV Footage when you visit our premises

  • 2: Our legal basis for processing for the personal data:
    Thompson Global Wire Solutions Ltd identifies the legal basis for processing personal data before any processing operations take place by clearly establishing, defining and documenting:
  • the specific purpose of processing the personal data and the legal basis to process the data under:
  • consent obtained from the data subject;
  • performance of a contract where the data subject is a party;
  • legal obligation that Thompson Global Wire Solutions Ltd is required to meet;
  • protect the vital interests of the data subject, including the protection of rights and freedoms;
  • official authority of Thompson Global Wire Solutions Ltd or to carry out the processing that is in the public interest;
  • necessary for the legitimate interests of the data controller or third party, unless the processing is overridden by the vital interests ,including rights and freedoms; national law.
  • Any special categories of personal data processed and the legal basis to process the data under:
  • explicit consent obtained from the data subject;
  • necessary for employment rights or obligations;
  • protect the vital interests of the data subject, including the protection of rights and freedoms;
  • necessary for the legitimate activities with appropriate safeguards;
  • personal data made public by the data subject;
  • legalclaims;
  • substantial public interest;

    3: Consent
    By consenting to this privacy notice you are giving us permission to process your personal data specifically for the purposes identified.
    Consent is required for Thompson Global Wire Solutions Ltd to process personal data, but it must be explicitly given. Where we are asking you for sensitive personal data we will always tell you why and how the information will be used.
    You may withdraw consent at any time by contact us at sales@thompsongws.com and inform us of your decision.

    4: Disclosure
    We may pass your personal data on to third-party service providers contracted to Thompson Global Wire Solutions Ltd in the course of dealing with you. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfill the service they provide on our behalf. When they no longer need your data to fulfill this service, they will dispose of the details in line with Thompson Global Wire Solutions Ltd procedures. If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained your consent, unless we are legally required to do otherwise.
    We may have to disclose your information by law or because a court or the police or other law enforcement agency has asked us for it.

    5: Retention period
    Thompson Global Wire Solutions Ltd will keep your personal data only for as long as is reasonably necessary for the purposes outlined in this policy, or for the duration required by law, whichever is the longer.

    6: Your rights as a data subject
    At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:
  • Right of access – you have the right to request a copy of the information that we hold about you.
  • Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
  • Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
  • Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
  • Right of portability – you have the right to have the data we hold about you transferred to another organisation.
  • Right to object – you have the right to object to certain types of processing such as direct marketing.
  • Right to object to automated processing, including profiling–you also have the right to be subject to the legal effects of automated processing or profiling.
  • Right to judicial review: in the event that Thompson Global Wire Solutions Ltd refuses your request under rights of access, we will provide you with a reason as to why. You have the right to complain as outlined in clause 3.6 below.
    All of the above requests will be forwarded on should there be a third party involved (as stated in 3.5 above) in the processing of your personal data.

    7: Complaints
    In the event that you wish to make a complaint about how your personal data is being processed by Thompson Global Wire Solutions Ltd or third parties, or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority and Thompson Global Wire Solutions Ltd data protection representatives: QA/Compliance Manager / GDPR Owner at sales@thompsongws.com

    Supervisory authority contact details:
    Information Commissioner’s Office
    Wycliffe House
    Water Lane
    Wilmslow
    Cheshire, UK
    00 +44 303 123 1113